Privacy Policy

Here at TEONA BO Ltd we are committed to protecting and respecting the privacy of your personal data.
OUR PROMISE –
You have our word that we’ll treat and protect your data.

WHO IS TEONA BO?

TEONA BO is a start-up online fashion retail company based in the UK. We sell shoes, bags and accessories.

WE WANT YOU TO KNOW THAT WE’RE COMMITTED TO PROTECTING YOUR PRIVACY

We collect the minimum amount of information about you which helps us provide you with a satisfactory service.  This may include personal details or details about your order. We want you to know that the use of this website gives us the right to collect that information, but importantly gives you the option to opt out at any time. We do it as we want to get to know you better, which means we can process your orders faster and and show you more of the offers and products you love. And if there’s a problem with your order (unlikely, but it does happen), it also means we can deal with it super-speedily.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the information collected primarily to make your shopping experience as fun and easy as possible. We may use your information in the following ways –

• From time to time we may want you to know about special offers and promotions we’re running, so we may use your registered information to send marketing messages via mobile phone or e-mail services or catalogues via post. You can opt out of marketing emails and SMS messages at any time.
• We use your information so that we can successfully process your order which includes delivery, payment and returns.
• Our online account holders require an email address and password to access their account so that you can order all of your glam styles.
• We may also use demographic information such as postcode, preferences and interests to improve our services.
• We take fraud very seriously, so the information helps us assist in its detection and prevention.
• Our Courier Service has selected access to your details for delivery purposes only.
Under data protection law, it is considered a legitimate business interest for us to use our customers’ details for direct marketing, so we may contact you in this way so you find out about our latest ranges and offers.
Data collected in the UK is held in accordance with the Data Protection Act. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.